Approved for $5,000 but Received $0? How to Check the “BFS Offset” Hotline Immediately

Imagine this nightmare: You check “Where’s My Refund” (WMR) on Saturday morning. It says “Refund Sent.” You log into your bank account, expecting $5,200. Instead, you see a deposit for $14.50—or worse, nothing at all.

You haven’t been hacked. You have likely been “Offset.”

Here is the Bottom Line Up Front: If your refund is significantly less than what you filed for, the Bureau of the Fiscal Service (BFS) likely seized it to pay a past-due debt. The IRS does not control this; they simply hand your money over to the Treasury, who then diverts it to the agency you owe.

A close-up of a smartphone screen displaying the "Tax Topic 203" warning on the IRS Where's My Refund tool.
The code nobody wants to see: Topic 203 means your refund is being garnished

The “Tax Topic 203” Warning Sign

Go back to the WMR tool. Look closely at the text on the left side of the progress bar. Do you see Tax Topic 203?

If you see this code, it is the official confirmation: “Your refund has been reduced to pay a past due obligation.”

Common Debts That Trigger Offsets in 2026:

  • Child Support Arrears: This is the #1 cause. State enforcement agencies are aggressive.
  • State Income Tax Debt: If you owe New York $500 from 2022, they will take it from your 2025 federal refund.
  • Unemployment Overpayments: If a state claims they overpaid you during a previous year, they can garnish your federal tax check.
  • Federal Agency Debt: This includes defaulted federal student loans or HUD overpayments.

The “Secret” Hotline You Must Call

The IRS agents cannot tell you who took the money. They can only see that it was taken. To find out exactly who seized your funds, you must call the Treasury Offset Program (TOP) automated line.

The Number: 800-304-3107 The Steps:

  1. Call and select “English.”
  2. Select option “2” (For questions about an offset).
  3. Enter your Social Security Number.

The automated voice will list the specific agency (e.g., “South Carolina Dept of Social Services”) and the phone number to contact them.

Can You Get It Back? (The “Injured Spouse” Hope)

If you filed a Joint Return with your spouse, and the debt belongs only to them (e.g., their child support from a prior relationship or their student loan), you should not be penalized.

You can file Form 8379 (Injured Spouse Allocation). This form tells the IRS: “Hey, that was his debt, not mine. Give me my half of the refund back.”

Warning: Processing Form 8379 takes time—often 11 to 14 weeks. You will get your money, but not immediately.

Summary of Action Steps

ScenarioImmediate ActionLikely Result
Topic 203 on WMRCall 800-304-3107Confirm who took the money.
Money is MissingCheck Bank StatementLook for “IRS TREAS 310 TAX REF” vs “OFFSET”.
Not Your DebtFile Form 8379Wait 14 weeks for “your half” of the refund.

If the debt is valid, unfortunately, there is no way to reverse the offset. The government has “super priority” over other creditors.

For more details on how offsets work, visit the official Fiscal Service Treasury page.


Disclaimer: This article is for informational purposes only and does not constitute financial or legal advice. Always consult official government resources.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top