IRS Code 570 vs. 971: The “Instant Fix” Email Scam Targeting Frozen Refunds (2026 Alert)

Q: I saw Code 570 on my transcript. Now I’m getting emails to “unlock” my money. Is this legit?

A: Absolutely not. If you are checking your 2025 tax transcript and see Transaction Code 570 (Additional Account Action Pending) followed by Code 971 (Notice Issued), you are in a holding pattern. But here is the critical warning for the 2026 tax season: scammers are actively scraping social media for people complaining about these specific codes.

They will email or DM you claiming they are “tax advocates” who can remove the freeze for a “small processing fee” of $50 or $100. Do not pay them. No one outside the IRS can lift a 570 freeze.

A dirty laptop screen showing an IRS tax transcript with Code 570 highlighted, in a dark room.
Don’t let panic over a frozen refund lead you into a scammer’s trap.

Q: What do these codes actually mean for my refund date?

Let’s cut to the chase.

  • Code 570: This stops the refund clock. The IRS system has flagged a discrepancy—usually wages that don’t match what your employer reported, or an ID verification need.
  • Code 971: This means a letter is in the mail explaining why the freeze happened.

If you see these, your 21-day timeline is gone. You are likely looking at a 45 to 60-day review period.

Q: How can I spot the “Refund Unlock” scam?

These scams look official. They might use the IRS logo and reference a specific (fake) “Batch #2026-X.” They prey on your panic.

Look at this example scenario:

“Subject: URGENT: Refund of $4,520.00 frozen. Click here to verify identity and release funds immediately.”

Real IRS agents do not email you about specific refund amounts unsolicited. They use the US Postal Service.

Q: Comparison: What is the difference between the codes?

Many people confuse the two. Here is the breakdown:

Transaction CodeStatus MeaningAction Required?
Code 570Refund Frozen / On HoldWait for update. Do not call yet.
Code 971Letter/Notice SentYes. Read the letter carefully.
Code 846Refund IssuedNone. Money is on the way.

Q: What should I actually do if I’m stuck?

First, breathe. Most 570 codes resolve themselves within a few weeks without you doing anything. If you see a 971, wait for the physical letter (usually a CP05 or CP12 notice).

Watch for these Red Flags in emails:

  • Requests for payment via Gift Cards or Crypto to “expedite” processing.
  • Links that do not end in .gov.
  • Grammar errors like “Kindly verify your kindly details.”
  • Threats that your refund will be “deleted” in 24 hours.

If you are unsure about your status, always log in directly through the official IRS.gov “Where’s My Refund?” tool or access your Online Account. Never click links in unexpected text messages or emails.


Disclaimer: This article is for informational purposes only and does not constitute financial or legal advice. Always consult official government resources.

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